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For those who use a carrier email address

We will reply to the e-mail address you have entered, but you may receive an inquiry that the e-mail has not arrived. Therefore, check the following two points.

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Your email address may be incorrect due to a typo. Please check again to make sure your email address is correct.

Played in junk mail settings

Contact email from us may be processed as spam. Check the settings for each carrier. Please change the settings in advance so that mail from the "@ airos.jp" domain is not treated as spam.

Reference URL: au
https://www.au.com/support/service/mobile/trouble/mail/email/filter/detail/domain/
Reference URL: docomo
https://www.nttdocomo.co.jp/info/spam_mail/domain/
Reference URL: SoftBank
https://www.softbank.jp/mobile/support/mail/antispam/email-i/white/
If you do not receive a reply e-mail, please contact us by phone.

For customers using mobile phone mail (docomo, au, softbank, etc.), please check here.
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