AirX Inc.

Lift-Off
Helicopter Cruising plans

FAQ

• Are there any changes due to the new route at Haneda Airport?

  It has been announced that Haneda Airport will begin operating a new flight route on March 29, 2020 to increase international flights. Along with that, a test operation will be conducted on the new flight path from January 16 to March 25 (15:00 to 19:00). Therefore, please be aware that the course content and flight route of our helicopter cruising may be changed after January 16th.

  How fast does the helicopter fly?

  The helicopter has a maximum cruising speed of 300kph. A flight from Yokohama to the Centre of Tokyo takes approximetely 15 minutes. Our helicopters are set to cruise at 200kph during tour flights to allow for an optimal sightseeing experience.

• Can I depart from the Tokyo Heliport terminal for the night tour?
  

  Unfortuantely, not. As of currently, we can depart from the Yokohama Helipad terminal, located in Hodokaya. or from the Funabashi Helipad terminal, located in Funabashi. These Helipad offers a more private setting for our passengers.

  Are helicopters safe?

  Our helicopters are properly maintained, and flown by our very experienced team of pilots. We do not compromise safety, and unsafe weather will result in an immediate cancellation.

• Can I choose which helicopter to fly in?

  Yes you can but we can prepare only Japan domestic helicopter. The flight price changes by helicopter model. If you want to board a specific helicopter, please tell us by telephone or email.

  What happens in the case of bad weather?

  When the weather is determiend to be unsuitable for flight, customers can choose to resechedule or request a full refund. Bank transfers may incur an additional cost. Other transportation, accomodation expenses are not eligible for a refund.

• How many people can board the helicopter?
  

  Three passengers, excluding the pilot can board the helicopter. Persons under 3 years of age will be asked to be held in the arms of an adult during the flight, and will not be counted towards being a passenger. Groups of four will be divded into two persons per helicopter. A helicopter for five passengers can be arranged for an additional fee.

  Can I reschedule, or cancel my booking?
  

  Our clients can choose any helicopter within the company fleet. Prices may vary depending on the helicopter model. Request for a specific helicopter type can be made through the phone or email.

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